Refund policy

All orders are final. No refunds or cancellations are permitted once an order is placed.

For any questions, you can contact us at rp.illusion.rp89@gmail.com

We do not offer a return policy. Once your order is processed and shipped, it cannot be returned, refunded, or canceled under any circumstances.

To address any inquiries, please reach out to us at Palomino.ap64@gmail.com. We’re here to assist with any questions you may have about your purchase.

Damages and issues

Please inspect your order upon receipt and contact us immediately at rp.illusion.rp89@gmail.com if the item is defective, damaged, or incorrect. While we do not offer refunds or returns, we will evaluate the issue and determine how to assist you.

Exceptions / non-returnable items

All items, including custom products, sale items, and gift cards, are non-returnable and non-refundable. No exceptions will be made. If you have concerns about your order, please email us at rp.illusion.rp89@gmail.com

Exchanges

We do not offer exchanges. All sales are final, and no substitutions or replacements will be provided after purchase.

Refunds

We do not issue refunds under any circumstances. If you have questions about this policy or your order, please contact us at rp.illusion.rp89@gmail.com